Knowledge Broker Position

by Michelle Grouchy on November 14, 2017

Knowledge Broker

Schlegel-UW Research Institute for Aging

Closing Date: November 30, 2017

Reports to Manager or Directors Accountable to RIA Team Terms 24-month contract; full time

The Schlegel-UW Research Institute for Aging (RIA) is a charitable non-profit organization that partners with the University of Waterloo, Conestoga College, and Schlegel Villages to enhance the care and quality of life for older adults. Through collaborations with key partners and many other stakeholders, RIA supports practice-relevant research and knowledge mobilization. Research evidence is used to inform programs, education and training, and influence practice and policy. The RIA consists of 9 research chairs, 4 specialists, affiliate researchers, and staff members with a commitment to improved quality of life and care across the continuum of care.
RIA’s Research and Development sites include 19 long-term care and retirement communities, operating as Schlegel Villages, housing approximately 4,500 seniors and employing approximately 4,000 staff. Innovations are trialed in these sites then disseminated broadly to benefit older adults everywhere.
The Schlegel Centre for Learning, Research and Innovation in Long-Term Care (CLRI) is a Ministry-funded program operated by and housed within the RIA. The CLRI program drives innovation, collaboration and knowledge exchange for a transformed long-term care system, in three areas: • Learning – cultivating expert and engaged care partners • Research – solving real-world issues and building research capacity in long-term care • Care Delivery – identifying and disseminating “next best practices”.

PRIMARY PURPOSE: The Knowledge Broker is responsible for interfacing with stakeholders (researchers, long-term care home providers, clinicians, residents, care partners, innovators, and team members) to identify innovation opportunities to spread across the sector and to develop knowledge exchange products, tools and events in support of an overall knowledge mobilization strategy to inform policy and program development.

KEY ACCOUNTABILITY: The following details the key accountability for the role: 1. Project Implementation: o Provide support to the implementation of projects. This may include:  Validating and reviewing evidence.  Developing processes to support practice change.  Building relationships and working with diverse stakeholders.  Developing tools, resources and products to disseminate research findings. 2. Teamwork and Consultation: o Lead consultations with long-term care homes to identify their needs in implementing research and help build their capacity through training and mentoring. 3. Knowledge Translation: o Work with the project teams to summarize research findings to form the basis of appropriate knowledge mobilization products, tools or activities to inform policy and program development, and support the dissemination and implementation of evidencebased practices across the continuum of care. 4. Communication: o Interact and communicate with project teams and stakeholders using plain language. o Prepare and deliver knowledge mobilization products, including reports, presentations, websites, webinars, reports, etc.

POSITION REQUIREMENTS Education: Masters (preferred) or Baccalaureate degree in a relevant field. At least 3 years of experience in knowledge mobilization field. Completion of a postsecondary certificate in knowledge translation/mobilization and/or implementation science is an asset. Skills and Experience:  Demonstrated experience in all aspects of knowledge exchange, including: o Developing and implementing knowledge mobilization products (e.g., implementation guides, plain language summaries, newsletters, presentations, reports); o Supporting healthcare providers in changing practice and implementing evidence-based programs; o Applying best practices in knowledge exchange (e.g., communications, education/training, toolkit development, stakeholder engagement, co-creation of products); o Communicating with diverse stakeholders and tailoring messaging for different audiences; o Consulting with relevant stakeholders using surveys, focus groups, social media, etc.; o Gathering and using quantitative and qualitative feedback on programs and products to improve the quality of implementation to support dissemination and adoption.  Able to assess and make judgements about appropriate implementation frameworks and approaches for different contexts and settings.  Experience working with healthcare practitioners, researchers / academics, government officials, administrators and patient / resident groups to develop relationships and achieve shared goals.  Experienced in coordinating stakeholder meetings, work groups and events, for example developing agendas, taking minutes, coordinating meeting logistics and moving strategic objectives forward.  Excellent planning and time management skills, with ability to multi‐task, produce and coordinate projects with tight deadlines.

 Demonstrated expertise with Adobe products and Microsoft applications, including Word, Excel, Outlook, PowerPoint.  Interest and passion for enhancing older adults’ quality of life and care, and familiarity with the long-term care sector.  Experience with website design, graphic design, and social media would be an asset.  Commitment to staying abreast of best practices in knowledge mobilization to inform activities.  Eligible to obtain a successful police background/criminal record check.  Fluent in English. Fluency in French an asset but not required.

SCOPE OF WORK:  Interpersonal Skills: Internally communicates with internal and external stakeholders and project team members; professionally represents the RIA in all communications and at events.  Level of Responsibility: Responsible for ensuring the effective implementation of assigned activities in a way that maintains the integrity of the project goals and RIA’s reputation within the research-to-practice community and the long-term care sector.  Decision-Making Authority: Ability to identify successes and challenges while coordinating project activities; engage in problem-solving with team members to optimize success and efficiencies; ability to seek appropriate support and decision-making as needed.  Physical and Sensory Demands: Minimal demands typical of a position operating within an office environment; periods of extensive sitting at a desk and in meetings and concentrated use of visual senses; substantial repetitive keyboard/mouse movement; high sensory demands because of required concentration and attentiveness to detail and regular distractions and interruptions.  Working Environment: Much of the time is spent sitting in a comfortable position with frequent opportunity to move about. Office is located in a comfortable indoor area.  Nature of Work: The work is varied and project assignments may change frequently. Work will involve regular interaction with RIA team members and occasional interaction with external partners and the general public. There are deadline pressures, while at the same time there is a demand for thoroughness and accuracy. Occasional travel may be required.

RIA invites applications (cover letter and resume) by 5:00pm EST November 30, 2017. Submit your application by email to
RIA welcomes applications from all qualified persons. RIA is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA) during our recruitment process. If you require accommodation, please let us know in advance.

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