Manager, Knowledge Exchange Centre, Mental Health Commission of Canada

Job Title: Manager, Knowledge Exchange Centre
Reports To: Director, Knowledge Exchange Centre

Location: Ottawa or Calgary


 The Mental Health Commission of Canada is a national non‐profit organization created with funding assistance from the Government of Canada. The mission is to promote mental health in Canada, to change the attitudes of Canadians toward mental health problems and mental illness and to work  with stakeholders to improve mental health services and supports. The Commission is a multi‐site, multi-initiative, multi‐level organization that has operations across Canada.


 The Commission is developing a Knowledge Exchange Centre (KEC) to establish a reliable and collaborative means for Canadians to access information, share their knowledge and exchange their ideas. The overall goal of the KEC is to help improve the lives of people living with mental illness by facilitating the mobilization of knowledge into action.

 Reporting to the Director of the Knowledge Exchange Centre, the Manager will be responsible for:

  •  Overseeing operations, projects and activities of the KEC
  • Providing program and project management skills to support the development of the KEC
  • Identifying and recommending innovative tools, resources and best practices that will allow
  • individuals and groups across Canada to work in a collaborative and meaningful way to
  • exchange knowledge
  • Building and maintaining a sustainable and diverse network of partners and collaborators
  • skilled in bringing knowledge to action in order to advance mental health



  •  Provides project management expertise and support for activities related to the KEC
  • Builds and enhances relationships with research and knowledge translation stakeholders
  • Provides advice to the most effective approaches for sharing information, research and lived experience on mental health
  • Works closely with the Director in providing updates and progress on KEC work plan and budgets to Board, ELT or others as required
  • Oversees all KEC projects and budget management
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
  • Identifies resources needed and assigns individual responsibilities
  • Manages day‐to‐day operational aspects of a project and scope
  • Monitors deliverables for project and ensures they meet expectations and quality
  • Receives, reviews, and analyzes invoices submitted by vendors
  • Effectively applies our methodology and enforces project standards
  • Prepares for engagement reviews and quality assurance procedures.
  • Minimizes our exposure and risk on project
  • Ensures project documents are complete, current, and stored appropriately
  • Tracks and reports team hours and expenses on a weekly basis
  • Manages project budget
  • Follows up with clients, when necessary, regarding unpaid invoices
  • Facilitates team and client meetings effectively
  • Holds regular status meetings with project team
  • Keeps project team well informed of changes within the organization and general corporate news
  • Effectively communicates relevant project information to superiors.
  • Delivers engaging, informative, well‐organized presentations
  • Manages the process of innovative change effectively


  • Demonstrated program and project management skills
  • Demonstrated ability to understand, appraise and translate quantitative and qualitative research and data from a variety of sources and disciplines
  • Excellent written and oral communications skills including an ability to write for a variety of  audiences
  • Experience working in health promotion, community development, social and cause‐related marketing, and non‐profit environments
  • Demonstrated leadership abilities including excellent judgment
  • Demonstrated ability to work individually or as part of a team
  • Excellent program/time management skills and ability to manage multiple priorities
  • Strong interpersonal skills with the ability to establish solid working relationships with key internal and external stakeholders
  • Excellent analytical, interpretive and problem solving skills
  • Excellent knowledge and experience of health sector issues/challenges, preferably mental  health


  • Masters Degree in Health, Social Sciences, Business or a related field
  • Posses Project Management Professional (PMP)
  • A minimum of 5 years related experience
  • Experience in and knowledge of Mental Health would be an asset
  • Ability to speak both official languages would be desirable

Please forward Resumes (in MS Word or Adobe PDF format only) to: by October 17, 2010

While we appreciate all applications, only those selected for interviews will be contacted.

Categories Careers