Bilingual KB – Centre of Learning, Research & Innovation

Bilingual Knowledge Broker 
Centre of Learning, Research & Innovation

The Élisabeth Bruyère Research Institute (EBRI) is a Bruyère Continuing Care andUniversityof Ottawapartnership.  EBRI is looking for a fully bilingual, creative, technically skilled and detail-oriented self-starter to work in a dynamic new Centre for Learning, Research and Innovation located inOrleansat the Residence St-Louis.

Program: The Bruyère Long-Term Care Homes Centre for Learning, Research & Innovation is a newly funded initiative set up to serve the long term care homes in the Champlain LHIN.  This new Centre will be set up at the Residence St-Louis Long-Term Care home located in Orleans in the east end of Ottawa. The Vision for the Centre (draft) is to be recognized internationally as a major contributor of relevant / practical / leading-edge Learning, Research & Innovation for improving quality of life of residents living in long-term care homes.

Current Opportunity: Bilingual Knowledge Broker

Job Reports to: Chief Operating Officer – Centre of Learning, Research & Innovation

Work Location:  Residence St-Louis,Orleans

Job Summary

EBRI is seeking a highly motivated and self-directed individual to join a small team whose task is to mobilize a variety of network activities in support of an overall knowledge transfer strategy aimed at improving the care of seniors inOntario. Working closely with the Scientific Director and the Chief Operating Officer, the Knowledge Broker is responsible for establishing a knowledge transfer and exchange strategy for the Centre, and working with stakeholders in the Champlain LHIN to help establish in implement the goals of the Centre.

The Knowledge Broker, working together with staff, committees and partners, draws on existing bodies of knowledge, (research, products, tools, resources and other information) to create and curate practical and relevant communications aimed at putting knowledge into practice across the sector. The Knowledge Broker will promote interaction between Centre researchers and care providers, as well as to develop the capacity of care provider organizations for evidence-informed decision making.  To accomplish these activities, the Knowledge Broker will be very comfortable working with “virtual” teams and navigating online work tools. This position involves lots of communication, both written (newsletter, promotional materials and website) and verbal (spending several hours a day on teleconference calls). This position also requires a desire to learn and hone facilitation skills (online & in-person) in support of chairing collaborative committees and hosting knowledge exchange events.


This full time opportunity is supported by a contract with the MOHLTC that support the Centre.  Funding is currently in place untilMarch 31, 2016.

Applications will be accepted until October 11, 2011 at 9 am; however interviews may occur prior to this closing date. Please send your resume and cover letter to Deirdre Luesby, Chief Operating Officer:


Education & Experience

  • Masters degree desirable, Baccalaureate degree in a relevant field required.
  • Knowledge of current health care research and knowledge translation concepts acquired through either a postsecondary program and / or combined with relevant experience.
  • Knowledge and understanding of evidence informed practice and decision-making.
  • Experience working with healthcare practitioners, researchers / academics, government officials, administrators and patient / consumer groups to develop relationships and achieve shared goals.
  • Experience in meeting, committee support and conference planning.
  • Bilingualism (written and spoken) is required.
  • Graphic design skills highly desirable and considered an asset.

Technical Competencies

  • Demonstrated experience with computers using traditional software (word processing, email, spreadsheets, databases etc).
  • Demonstrated experience using collaboration software (webinar platforms, html email services, google docs, calendars, survey services etc).
  • Demonstrated competency working on medium-large website development initiatives
  • Demonstrated competency working with websites supported by a Content Management System (e.g. drupal, wordpress).
  • Effective writing skills with demonstrated experience writing effectively for websites and other web & print based publications.
  • Knowledge of how the presentation of information and design contributes to knowledge translation.
  • Strong graphic design skills with a good eye for layout and effective presentation of information in a variety of contexts (web, print, tools etc) and differing audiences.

Skill Requirements

  • Demonstrated experience in applying best or promising practices in knowledge exchange (e.g., communications, education/training, toolkit development, marketing, stakeholder engagement) with multi-disciplinary groups.
  • Ability to plan and implement large and small meetings (conference type as well as consultation and stakeholder involvement meetings).
  • Ability to contribute to a small team under complex and stressful conditions, and in an environment of multiple conflicting priorities.
  • Demonstrated ability to execute a variety of actions consistent with strategic and operational plans.
  • Strong problem solving, creative thinking and capacity for diplomacy.
  • Strong organizational, interpersonal, written and oral communication skills with great attention to detail.
  • You value and can facilitate a collaborative editorial process in support of high-quality communications.
  • Ability to take initiative; work independently and accountably in a positive manner.

Behavioural Competencies

  • You enjoy working in creative, flexible environments where initiative, good ideas and authentic collaboration through teamwork are valued.
  • You are interested in learning and practicing both online and in-person knowledge exchange facilitation with a team of skilled knowledge brokers.
  • Demonstrating high quality standards and a commitment to continuous improvement in your work.
  • Bringing excellence to internal or external community members through excellent interpersonal skills, aimed primarily at focusing efforts on discovering and meeting their needs for information and advice.
  • Operating in keeping with an understanding of the healthcare sector, market dynamics and priorities, and the SHRTN’s role in regional and provincial systems of innovation.

Knowledge Broker Responsibilities

  1. Contributing to the Operations of the Centre for Learning, Research & Innovation (40%)
  • Working with the Centre staff and partners, develop, manage and update the Centre’s website content
  • Working with Centre staff, manage stakeholder “maps” and distribution lists.
  • Manage Centre’s technical tools, domains, URLs, subscriptions and software licenses.
  • Provide technical support to assist both internal and external members with resetting passwords, updating accounts, providing demos/ tours and providing solutions for technical issues.
  • Support the Centre at conferences and meetings and play a major role in planning and implementing the Centre’s Annual Conference.
  • Perform other administrative duties and participate in special projects as requested by the Centre’sCOO.
  1. Identification, monitoring, coordination and communication of relevant opportunities arising from Centre and sector-related activities (events, publications, research, policy / legislation etc.) (25%)
  • Participate in development of a Communications strategy for the Centre and implementation of associated communications plan.
  • Create marketing materials and coordinate promotional activities to enhance awareness of the Centre.
  • Write content for a variety of marketing communications materials including newsletter articles, posters, email and other communications.
  • Coordinate marketing and registration for online knowledge exchange events.
  1. Special Projects [projects will change annually, as opportunities emerge and/or priorities shift] (25%)
  • Website enhancement / re-development initiative.
  • Assist in conference planning .
  1. Relationship building, community liaison and outreach to facilitate KT with key stakeholders (10%)
  • Liaise with relevant partners and organizations to promote knowledge exchange events.
  • Contact organizations for reciprocal linking and maintain contact lists.
  • Develop promotional, educational and instructional materials to advance knowledge translation and dissemination capacity and effectiveness.
  • Create and support the development of presentation materials as necessary.
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