Specialist, Quality Improvement – Surgical Oncology

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At CCO, our people are our most valuable asset. We are committed to creating a workplace that inspires our employees to do their best work.

Want to make a difference in your career?

The Surgical Oncology Program (SOP) at Cancer Care Ontario is currently seeking a Quality Improvement Specialist to join a dynamic team dedicated to improving the quality and accessibility of cancer surgery across the province by engaging leaders and executing innovative programs and policies.

The Quality Improvement Specialist will take an active role in planning and leading quality improvement projects in various disease sites as well as play a key role in the implementation of province wide projects including quality indicator development and performance management. We are looking for an enthusiastic self-starter who will thrive in a challenging, fast-paced, multi-dimensional work environment.


The key responsibilities of this position are/Les principales responsabilités de ce poste sont:

  • Planning and leading projects to develop quality improvement strategies and foster implementation of cancer surgery initiatives. This includes working closely with experts, conducting needs assessments and surveys, performing literature reviews and environmental scans, developing education and evaluation tools, and contributing to presentations and publications relating to the projects. Furthermore contributing to the development of quality indicators and providing in-depth analysis from a performance management perspective.
  • Facilitating all aspects of project management such as identifying and effectively communicating with relevant stakeholders, managing project documentation, driving agendas, and providing input in a collaborative setting to develop and implement strategies to foster quality improvement.
  • Supports meetings for the SOP which includes conducting research for meetings, developing reports and presentations, coordinating logistics, corresponding with meeting participants, leading meetings and/or participating in meetings as recorder when required.
  • Working with various stakeholders (subject matter experts, providers, administrators, professional bodies) and working groups to achieve consensus.
  • Monitoring evidence and conducting jurisdictional scans to understand best practices. Conduct systematic literature reviews.
  • Identifying issues and risks in a timely manner.
  • Demonstrating and maintaining a positive and creative influence in keeping project momentum moving forward.
  • Supporting SOP committees, other initiatives, and other tasks as assigned.
  • Contribute towards the publication of scholarly articles on SOP activities/initiatives


  • Master’s degree preferred or Undergraduate degree in an appropriate discipline (clinical epidemiology, health services research, business/health administration) or equivalent combination of education and experience.
  • Two to five years of overall working experience, with a minimum of two years recent experience working within the healthcare sector.
  • Proven track record leading/enabling small to medium-scale strategic projects preferably related to the cancer surgery field.
  • Demonstrated successful project management and change management experience.
  • Strong problem-solving and facilitation skills are required.
  • Demonstrated experience with qualitative and quantitative analysis including systematic literature reviews.
  • Knowledge of Communities of Practice (clinical) and knowledge transfer concepts preferred.
  • Knowledge of performance and evaluation indicators development and measurement
  • Superior communication (written and oral) including developing policies, broad communications, knowledge transfer tools and project materials
  • Highly motivated, results-oriented, team player.
  • Experience partnering with internal and external stakeholders to advance the quality agendas.
  • Superior interpersonal, decision-making and facilitation skills; ability to bring a team to agreement to move initiative forward.
  • Eagerness to learn about and partner with all regions and departments within the organization to advance the Project objectives
  • Experience with Microsoft Office programs (e.g. Project, Word, Excel, PowerPoint, Outlook, SharePoint).
  • Demonstrated ability to work, both as a member of a team and independently, using sound judgment.
  • Experience organizing and coordinating small and large meetings for various stakeholders
  • Proven ability to develop relationships with key stakeholders to establish trust, credibility and respect

To apply, please visit: www.cancercare.on.ca

CLOSING DATE/DATE LIMITE:  November 24, 2016