The Ontario College of Family Physicians
Job Title: Program Manager, Knowledge Translation and Exchange
Accountable to: Manager, Education and Practice Supports
Effective Date: April 19, 2023
Location: Toronto (Hybrid)
Pay Band: Band 3; $77,475 – $108,465
How to Apply: Please forward a brief cover letter and resume to: ocfphr@ocfp.on.ca by 5:00 p.m. on April 26, 2023. Please use Program Manager, Knowledge Translation and Exchange Supports, in the subject line.
The Ontario College of Family Physicians (OCFP) represents more than 15,000 family physicians across the province. We support our members by advocating for the vital role family physicians play in delivering the highest quality care to patients and families across Ontario, providing evidence-based education and professional development, and promoting and recognizing leadership excellence in family medicine. The OCFP fulfills this mandate by continually responding to changes in the healthcare landscape and the evolving needs of family doctors.
Position Summary
Reporting to the Manager, Education and Practice Supports, the primary role of the Program Manager, Knowledge Translation and Exchange (KTE) is to support the development, implementation, and evaluation of knowledge activities to support the OCFP’s strategic plan.
The primary purpose of the role is to develop, implement and evaluate knowledge translation and mobilization activities in support of OCFP’s education and practice support for family physicians. Our goal is to provide family physicians with the information and tools they need to thrive in their practice and to elevate the role of family physicians.
Responsibilities:
Knowledge Translation Planning
- Develops OCFP’s knowledge translation framework and standards for KTE products, tools, and resources.
- Contributes to OCFP business plans and objectives as they relate to knowledge translation.
- Works with members of the department to determine the most effective ways to mobilize new knowledge into reports, presentations/webinars, and online content aimed at a variety of information users, including but not limited to Education and Practice Supports, Communication, Policy and Advocacy and senior leadership.
- Applies a project management approach in overseeing the planning, development, and implementation of all KTE products, resources, and tools.
- Leads and supports other OCFP initiatives as assigned, to develop KTE, whether for operations, projects, or research.
Knowledge Translation Development
- Applies best practices in KTE to convert complex concepts, program models and evaluation findings into graphical and easy-to-understand resources for a variety of communications vehicles, both print and digital, with a focus on resources for family physicians in a variety of settings (i.e., Primary Care Networks, Ontario Health Teams, payment models, etc.).
- Conducts environmental scans and needs assessments to identify knowledge exchange gaps and opportunities within the primary care sector to inform practice support development.
- Designs, organizes, and facilitates knowledge exchange events such as conferences, webinars, community forums and other engagement activities.
- Tailors KTE and knowledge mobilization efforts for different audiences and communication channels.
- Collaborates with OCFP team to write topic-specific summaries to support knowledge translation for a wide audience (e.g., ministry guidance, newsletters, factsheets, infographics).
- Collaborates with OCFP’s communication team on developing strategic communication for KTE related items, when applicable (i.e., president’s message, tools and resources website etc.
- Collects, organize, analyze, and report on qualitative and quantitative feedback and evaluation data.
Stakeholder Engagement
- Proactively engages with members to understand and anticipate their needs for information.
- Develops and maintains strong external partnership to ensure the relevance and quality of our knowledge products.
- Works with other OCFP departments and partners to enable new, innovative modes of information dissemination, such as online forums, blogs, podcasts, social media, and infographics.
- Acts as a representative for the department’s activities involving knowledge translation, dissemination and evaluation activities (e.g., internal and external research collaborations)
Reporting Relationships:
- This position reports to the Manager, Education and Practice Supports
- This position has no direct reports.
Required Qualification
- University degree in communications, public relations, journalism, or health-related field.
- Certification in Adult Education or Knowledge Translation is preferred.
- Minimum of 5 years of work experience supporting marketing and communications initiatives, with at least 3 years emphasis on knowledge translation and evaluation in healthcare.
- Demonstrated experience in all aspects of knowledge translation and exchange, such as knowledge synthesis, data visualization, product development, dissemination, exchange, management and evaluation.
- Experience developing resources and using software that enables content to meet Accessibility for Ontarians with Disabilities Act (AODA)guidelines.
- Strong knowledge and understanding of Ontario’s public health sector, its professional groups and organizations and Ontario Health Teams.
- Fluency in English is required with the ability to synthesize and translate complex information in a variety of formats.
- Ability to generate and transform ideas, stories and key messages into inspiring and compelling knowledge products, tools, and resources.
- Sound judgment, planning and organizational skills to ensure that research, analysis, and information needs and requirements are established and met with priorities and deadlines being observed in support of the achievement of overall program goals.
- Advisory and communication skills to collaborate with a broad range of contacts.
- Skilled communicator and collaborator with internal colleagues and external stakeholders.
- Excellent problem-solving, critical reasoning, conceptual thinking, and analytical skills.
- High professional standards and strong commitment to ensuring a positive member, energetic and positive attitude to develop and foster collaborative stakeholder relationships and partnerships.
- Comfort in working independently with minimal guidance and oversight.
- Strong written communication skills to prepare information analysis reports and develop presentations.
- Experience analyzing activity/utilization data and presenting results to a variety of audiences. Project planning and management. Adept at balancing concurrent tasks and projects and works effectively in a dynamic work environment.
- Demonstrated ability to take initiative and exercise sound judgment in setting priorities, identifying issues, and determining action required.
- Proficiency in MS Office Suite, in particular Outlook, Word, PowerPoint, Excel, and Publisher.
- Availability to work a flexible schedule on occasion, including weekends and evenings.
- Ability to travel to attend meetings or events, if required.
The OCFP is committed to fostering an inclusive, accessible work environment, where all members and employees feel valued and respected. If you require accommodation in order to participate as a candidate in the hiring process, please communicate your needs to the recruitment team.
How to Apply: Please email a brief cover letter and resume to ocfphr@ocfp.on.ca by 5pm on Apr. 26, 2023. Please use Coordinator, Manager in the subject line.
We thank all those who apply but only those selected for further consideration will be contacted.